Frequently Asked Questions
Everything you need to know about your next tabletop adventure.
How long does shipping take for pre-ordered games?
Pre-ordered board games ship as soon as they arrive in our warehouse. Estimated arrival dates are listed on the product page, though these are subject to publisher delays. Once in stock, we typically process orders within 1-2 business days.
What is your return policy for opened games?
To ensure all customers receive games in pristine condition, we only accept returns on unopened, factory-sealed products within 30 days of purchase. If a game arrives with missing or damaged components, we will help you contact the publisher for replacements.
Do you offer international shipping?
Yes, we ship our tabletop collection worldwide. Shipping costs and estimated delivery times are calculated at checkout based on the weight of the games and your specific location.
How do you ensure my games aren't damaged during transit?
We are gamers too and know the importance of a mint-condition box. We use heavy-duty cardboard boxes and premium packing materials, such as bubble wrap and air pillows, to protect the corners and surfaces of your games.
Can I combine multiple orders to save on shipping?
Absolutely. If you have an existing unshipped order, you can select the 'Hold for Consolidation' option at checkout. Once you are ready for everything to ship, simply contact our support team to calculate the final combined shipping rate.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.